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Your trust is our responsibility. We are committed to ethical fundraising and donor stewardship.
Our Commitment to Donors
At Comfort & Hope Foundation, we believe that philanthropy is built on trust. We are committed to upholding the highest standards of ethical fundraising and donor relations. This Donor Bill of Rights ensures that every contributor is treated with respect, transparency, and integrity.
Be informed of the organisation's mission, how resources are used, and its capacity to use donations effectively
Know the identity of those serving on the organisation's governing board and expect the board to exercise prudent judgment
Have access to the organisation's most recent financial statements
Be assured your gifts will be used for the purposes for which they were given
Receive appropriate acknowledgment and recognition
Be assured that information about your donation is handled with respect and confidentiality
Expect that all relationships with individuals representing the organization will be professional in nature
Be informed whether those seeking donations are volunteers, employees, or hired solicitors
Have the opportunity to have your name deleted from mailing lists that the organization may share
Feel free to ask questions when making a donation and receive prompt, truthful, and forthright answers
Beyond the Basics
We go beyond the basics to ensure your giving experience is meaningful and rewarding
We provide clear, accessible information about our programmes, finances, and impact.
We maintain rigorous financial controls and regular independent audits.
We honor donor intent and treat every contribution with gratitude and care.
We keep donors informed about how their gifts are making a difference.
We take your privacy seriously. Your personal information is protected and will never be sold, traded, or rented to third parties. We use your information solely to:
You can opt out of communications at any time by contacting us at privacy@comfortandhope.org
If you have any questions about your rights as a donor or concerns about how your donation is being used, please don't hesitate to contact us.